Refer For

1. General Policy At Aeroman Technologies Pvt Ltd, we strive to provide the best experience for our customers. Our cancellation policy is structured to ensure clarity, fairness, and compliance with applicable legal and business standards. This policy applies to all purchases made through our official website, authorized vendors, and direct business engagements. 2. Cancellation Requests & Eligibility 2.1. Timeframe for Cancellation Cancellation requests must be made within 1-2 days of placing the order. Orders once processed, shipped, or delivered cannot be canceled. 2.2. Non-Cancellable Products & Services The following categories are non-cancellable and non-refundable: Customized, Commissioned, or Made-to-Order Products – These include special manufacturing orders, personalized products, and services tailored to specific client needs. Digital Products & Software – If a customer has accessed, downloaded, or activated a digital service, cancellation is not permitted. Perishable Goods – If applicable, food products, chemicals, or items with expiration dates cannot be canceled. Workshops, Courses & Training Programs – Cancellations are not permitted after registration is confirmed. However, rescheduling options may be available. 3. Order Processing & Restrictions If an order has been processed and shipped, a cancellation request cannot be entertained. Aeroman Technologies Pvt Ltd reserves the right to cancel orders due to unforeseen circumstances, stock unavailability, or compliance issues. In such cases, a full refund will be processed. Orders flagged as suspicious, fraudulent, or in violation of our Terms & Conditions may be canceled without prior notice. 4. Damaged, Defective, or Incorrect Products 4.1. Reporting Damaged or Defective Items If a product is received in a damaged, defective, or incorrect condition, the customer must notify our Customer Support Team within 1-2 days of delivery. The issue must be supported by photographs, videos, and a detailed description of the defect. 4.2. Resolution Process Upon verification, we will offer one of the following resolutions: Replacement of the Product (subject to stock availability). Full Refund if the product is irreparably damaged. Store Credit for future purchases, based on customer preference. Customers must return defective or incorrect products in original packaging along with proof of purchase. For more details refer our Refund policy.